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FCA Introduces Stricter Due Diligence Rules Risk & Compliance The New CASS Resolution Pack CP24/20 sets out comprehensive safeguarding rules for Payment and E-Money firms. Our latest article discusses resolution packs and describes how Grath’s GRC solution supports compliance of these CASS chapters through document aggregation, continuous review and updates to ensure accuracy at all times. Read more to stay ahead of these regulatory changes. Risk & Compliance The New CASS Chapter 15: Enhanced Safeguarding Rules and Notification Requirements for Payment Firms The FCA’s new Chapter 15 introduces enhanced safeguarding rules and stricter notification requirements for payment firms. This article outlines key obligations, including breach notifications, reconciliation discrepancies, and new escalation management processes to ensure compliance and consumer protection. Risk & Compliance Consumer Duty | Part 5 | Consumer Duty Levelling Up Program 💷😊 Rounding off the Consumer Duty insight series, we now discuss the Consumer Duty levelling up program, supported by our best-in-class Risk and Compliance software.
Risk & Compliance Consumer Duty | Part 4 | Price & Fair Value 💷😊 Continuing our Consumer Duty insight series, in part 4, Grath investigates how technology solutions aid firms in meeting consumer needs and ensuring positive outcomes, particularly concerning fair pricing and value. Risk & Compliance Consumer Duty | Part 3 | Consumer Support 💷😊 Continuing our Consumer Duty insight series, in part 3, Grath considers how firms can appropriately apply technology to the “four outcomes” and, in particular, how consumer support can benefit from technology solutions.

 Continuing Consumer Duty insight series Risk & Compliance Consumer Duty | Part 2 | Products & Services 💷😊 Continuing our Consumer Duty insight series, in part 2, Grath considers how firms can appropriately apply technology to the “four outcomes” and, in particular, how the product and service outcome can benefit from technology solutions.

 Continuing Consumer Duty insight series Risk & Compliance Consumer Duty | Part 1 | Consumer Understanding 💷😊 In a 5 part series, Grath examines how firms can leverage technology to ensure customers’ financial needs are met and improve their financial wellbeing under the new consumer duty principle, particularly in the context of the four outcomes:

• Consumer understanding
• Products and services
• Price and value
• Consumer support
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Continuing Consumer Duty insight series Risk & Compliance The Outlook for UK Financial Services Firms in 2024 🗓️ A view of the dynamic regulatory landscape facing UK financial services firms in 2024 through Grath's lens, with a look back at insights from 2023.

We dive into key topics such as Consumer Duty, Operational Resilience, and Technology Risk, gaining a valuable perspective on how financial services firms are adapting to evolving regulations and leveraging technology to ensure consumer satisfaction and operational robustness.
 Continuing Consumer Duty insight series Risk & Compliance Automated Reconciliation Software 📝 Question time with Paul Wood:

The final insight in this 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions, covering improving data quality, streamlining processes and implementing an automated reconciliation solution. Continuing Consumer Duty insight series Risk & Compliance ‘Consumer Duty & the FCA’s: ‘Use it or Lose it’ initiative’ 👋 Question time with Paul Wood:

Part 5 in this 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions. Risk & Compliance Question time with Paul Wood: ‘Manual operational errors are the underlying cause of CASS breaches’ 🙅‍♂️ Part 4 in this 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions. Risk & Compliance Question time with Paul Wood: ‘Making a move from spreadsheet to software’ 💻 Part 3 in this 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions.
Continuing Consumer Duty insight series Risk & Compliance Question time with Paul Wood: ‘CASS firms improved relationships with the regulator’ 🤝 Part 2 in this 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions. Continuing Consumer Duty insight series Risk & Compliance Question time with Paul Wood: ‘Well maintained and effective control suites’ ✍ This 6-week series sees Grath's Industry Expert Paul Wood, answering some useful and informative questions. Continuing Consumer Duty insight series Risk & Compliance Fast Growing Firms – Scale your Risk & Governance Capabilities with Grath📈
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